Last Updated: 14th September, 2025
Information We Collect
At Insight Clinic Lahore, we deeply value the trust our patients place in us. Whether you visit us for dental care, aesthetic treatments, or psychiatric services, we are committed to protecting your privacy and ensuring that your personal and medical information is handled with the highest level of confidentiality.
This Privacy Policy describes, in a descriptive and easy-to-understand manner, how we collect, use, store, and protect your information.
Information We Collect
When you interact with our clinic — either online or in person — we may collect certain types of information. This includes basic personal details such as your name, contact number, email address, and age, which help us manage appointments and communicate effectively.
As part of providing medical care, we may also gather relevant health information, including your medical history, symptoms, treatment notes, diagnostic records, prescriptions, and any images or scans required for dental, skin, or cosmetic assessments.
Additionally, when you use our website, technical data such as your IP address, device information, browser type, and visited pages may be automatically collected to enhance the performance and security of our site.
Sharing of Information
Your privacy is extremely important to us, and Insight Clinic Lahore does not sell, rent, or share your personal data with third parties for marketing. Information may only be shared with healthcare professionals within our clinic who are directly involved in your treatment.
When necessary, and typically with your consent, we may share relevant medical details with diagnostic laboratories, imaging centers, or referral specialists. In situations, where the law requires, we may also provide information to regulatory bodies or legal authorities.
Data Protection and Security
We take strong precautions to protect your personal and medical information. Our systems use secure servers, encrypted communication, and controlled access protocols to ensure that only authorized personnel can view or manage patient records.
Regular system monitoring and confidentiality practices help maintain a secure environment for your data. Although we strive to provide maximum protection, we acknowledge that no digital system can be entirely free from risks.
Cookies and Website Tracking
Our website uses cookies and similar technologies to improve your browsing experience, analyze traffic patterns, and enhance overall functionality. These tools help us understand how visitors navigate our site and which areas require improvement. You may disable cookies through your browser, but doing so may affect the performance of certain website features.
Your Rights as a Patient
As a valued patient, you have full control over your personal information. You may request access to the data we hold about you, ask for corrections, request deletion of non-essential information, or withdraw consent for certain types of data usage.
If you wish to exercise any of these rights, you can contact us through the details provided at the end of this Policy.
Third-Party Links
Our website may include links to external sites or resources. These third-party platforms operate independently and have their own privacy policies. Insight Clinic Lahore is not responsible for their content, security, or data practices, and we encourage you to review their policies before interacting with them.
Children’s Privacy
We do not knowingly collect personal information from children under the age of 13 without the express consent of a parent or guardian. If we discover that such information has been collected unintentionally, we take immediate steps to remove it from our records.
Updates to This Policy
From time to time, we may update this Privacy Policy to reflect changes in our services, operational practices, or legal requirements. Whenever updates are made, the revised version will be made available on our website so you can stay informed about how your information is handled.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is managed at Insight Clinic Lahore, you may contact us through our official phone number, email address, or clinic location. We are always here to assist you and ensure that your privacy and trust remain fully protected.